24 - 25 November 2021

The Health Foundation

Register for THIS Space 

THIS Institute’s annual event is free and open to all. Register opposite to access all of the sessions outlined in the programme below.

THIS Space aims to:

  • provide a focus for knowledge sharing in healthcare improvement
  • stimulate innovation and fresh thinking
  • help researchers to develop the habits, knowledge, skills, and experiences to support their professional growth
  • connect colleagues from across different disciplines who share a common goal
  • be a means of accelerating the development of the field of the study of healthcare

We welcome researchers, patients, carers, NHS staff and anyone with an interest in the evidence base for improving the quality and safety of healthcare. Yes, patients included!

Day 1 - 24 November

12:45 - 13:00

Mary Dixon-Woods - circle
Vivienne Parry - circle


  • Mary Dixon-Woods, THIS Institute
  • Vivienne Parry, Event host 

13:00 - 13:50

Gurjit Chhokar - circle
Emma Doble - circle
Lisa Hinton - circle
Francis Mair - circle
Natasha Patel - circle
Natalie Richards - circle

Burden of treatment and remote care 

  • Gurjit Chhokar, Leeds Teaching Hospitals NHS Trust
  • Emma Doble, Patient speaker, The BMJ
  • Lisa Hinton, THIS Institute
  • Frances Mair, University of Glasgow 
  • Natasha Patel, Patient speaker
  • Natalie Richards, THIS Institute

The burden of treatment considers the impact of the work of being a patient. For example, in managing their condition patients may need to self-monitor their health or implement lifestyle changes. Some of this work can be difficult, time-consuming and costly. In this session, we will explore how remote care (using telephone or digital methods) affects the burden of treatment. We will also identify priorities for future research to reduce the burden of treatment in remote care.

 This session will be followed by an optional breakout room from 13:50-14:10 

14:00 - 14:10

Stephen Harris - circle

Featured fellow in 5 

  • Stephen Harris, Health Foundation Improvement Science Fellow, University College London Hospital

Join us for a lightning talk entitled 'Code to bedside' Machine Learning for Health

14:10 - 15:00

Claire Goodman - circle
Niro Siriwardena - circle

Improving the evidence for improving cross-sector working

  • Claire Goodman, University of Hertfordshire
  • Niro Siriwardena, University of Lincoln 

Working across multiple sectors is important to quality and safety in the care of patients, but it’s hard to do well. This session will look at the evidence base for cross-sector working, drawing on examples from pre-hospital emergency care and care homes to offer learning.

15:00 - 15:10

Ruth Baxter - circle

Featured fellow in 5 

  • Ruth Baxter, Health Foundation Improvement Science PhD Alumni, Yorkshire Quality and Safety Research Group

Join us for a lightning talk entitled 'Can we support patient involvement to improve transitions of care?'

15:10 - 16:00

Andrew Ibrahim - circle
Eddie Olla - circle

Getting better at design in healthcare 

  • Andrew Ibrahim, University of Michigan
  • Eddie Olla, NHS England 

The importance of good design is increasingly recognised as fundamental to improving quality and safety in healthcare. Examining hospital architecture and inclusive technology, this session will raise important questions and offer fresh thinking. We’ll ask your questions in a live Q&A.

16:00 - 16:05

Annoop Shah - circle

Featured fellow in 5 

  • Anoop Shah, THIS Institute Fellow, University College London

Join us for a lightning talk on clinical notes from general practice to understand symptoms of Long Covid

16:05 - 16:55

Ruth Cousens - circle
Clifford Ko - circle
Jordan Moxey - circle
Luke Steer - circle

Online collaboration and consensus building in healthcare improvement (Session 1 of 2)

  • Ruth Cousens, Thiscovery
  • Clifford Ko, American College of Surgeons
  • Jordan Moxey, Thiscovery
  • Luke Steer, Thiscovery

In the first of two sessions, our Thiscovery team will introduce an innovative consensus-building approach and invite you to take part in an exercise. The session will be introduced by Professor Clifford Ko, Director of the American College of Surgeons National Surgical Quality Improvement Program.

16:55 - 17:00

Will Warburton - circle

Close of day 1

  • Will Warburton, The Health Foundation 

Day 2 - 25 November

09:15 - 09:25

Fiona Godlee - circle
Vivienne Parry - circle


  • Fiona Godlee, The BMJ
  • Vivienne Parry, Event host 

09:25 - 09:55

Richard Hooper - circle
Farhad - circle

Fellow's keynotes

  • Richard Hooper, Queen Mary University of London
  • Farhad Peerally, University Hospitals of Leicester NHS Trust

Join us for two keynotes on research projects

09:55 - 10:00

Daisy Halligan - circle

Featured fellow in 5 

  • Daisy Halligan, THIS Institute Fellow, University of Leeds

Join us for a lightning talk on identifying low-value non-clinical safety practices: An exploratory survey of healthcare staff’s perceptions in the UK and Australia

10:00 - 10:55

Joanne Hughes - circle
George Julian - circle
Graham Martin - circle
Joselle Wright - circle

Turning policy prescription into cultural change: the case of openness initiatives  

  • Joanne Hughes, Harmed Patients Alliance
  • George Julian, Freelance knowledge transfer consultant 
  • Graham Martin, THIS Institute
  • Jo Wright, Walsall Healthcare NHS Trust

Looking at the importance of creating open cultures in the NHS, from the perspective of patients, carers and staff, we'll examine the degree to which new government policies have been successful in generating change, and consider what organisations, staff, patients and carers need to do to create a more open NHS.

 This session will be followed by an optional breakout room from 10:55-11:15 

11:05 - 11:15

Eilidh Duncan - circle

Featured fellow in 5 

  • Eilidh Duncan, THIS Institute Fellow, University of Aberdeen

Join us for a lightning talk entitled ‘It feels like firefighting’: challenges to improving the quality of dental care, the legacy of COVID-19

11:15 - 12:15

Natalie Darko - circle
Lisa Hinton - circle
Roger Kline - circle
Tanvi Rai - circle

Diversity and inclusion in healthcare improvement research

  • Natalie Darko, De Montfort University 
  • Lisa Hinton, THIS Institute
  • Roger Kline, Middlesex University
  • Tanvi Rai, University of Oxford

This session will consider why values of diversity and inclusion are so important to healthcare improvement, explore how healthcare improvement research can be inclusive and highlight practical examples of research practices that can promote inclusion.

12:15 - 12:45

Ruth Cousens - circle
Jordan Moxey - circle
Andy Paterson - circle
Luke Steer - circle

Online collaboration and consensus building in healthcare improvement (Session 2 of 2)

  • Ruth Cousens, THIS Institute
  • Jordan Moxey, THIS Institute
  • Andy Paterson, THIS Institute
  • Luke Steer, THIS Institute

In this second Thiscovery session, members of the team will show you how researchers can build group consensus using multiple rounds. We’ll discuss how modified Delphi consensus methodology can help us make better, more consultative decisions about how to improve healthcare.

12:45 - 12:50

Mary Dixon-Woods - circle

Closing comments

  • Mary Dixon-Woods, THIS Institute