13:00 - 13:10 Welcome
• Liz O'Riordan, author and speaker, former breast surgeon

13:10 - 13:45 75 years on: how healthcare improvement research is helping the NHS
Keynote address setting out the role healthcare improvement research has played in supporting the NHS to date and where it will add value in the future
• Keynote: Mary Dixon-Woods, Director, THIS Institute

13:45 - 13:55 Lightning talk: James McGowan, THIS Institute
Learning from improvement programmes in English NHS maternity services, 2010-2023

13:55 - 14:35 Human factors and ergonomics in healthcare: successes and challenges to adoption
What does the evidence tell us about the role of human factors and ergonomics, and why haven’t the approaches been more widely adopted?
• Ken Catchpole, Professor of Human Factors, Medical University of South Carolina
• Susanna Stanford, Patient Safety Advocate
• George Mensah, Director of The Center for Translation Research and Implementation Science, National Heart, Lung, and Blood Institute (NHLBI), part of the National Institutes of Health (NIH)
• Matthew Woodward, Research Associate, THIS Institute




14:35 - 14:45 Lightning talk: Heather Cassie, University of Dundee
Choosing Wisely: Reducing unnecessary care in dental primary care

14:45 - 15:30 Communicating uncertainty in diagnosis
How do we communicate uncertainty in diagnosis and how is healthcare improvement research changing the approach?
• Caitríona Cox, NIHR Academic Clinical Fellow, THIS Institute
• Zoe Fritz, Wellcome Fellow in Society and Ethics, THIS Institute


15:30 - 15:40 Lightning talk: Nick Jelicic, University College London
Investigating the impact of infection prevention and control measures on infection outcomes and patient flow using mathematical and simulation-based models

15:40 - 16:20 Learning health systems in action
How can we use the NYU-Langone learning system model to make improvements in care?
• Leora Horwitz, Professor, NYU Grossman School of Medicine
• Holly Krelle, Program Manager, NYU-Langone's Rapid Randomized Controlled Trial (RCT) team and Senior Advisor, Health Foundation
• Bob Evans, Patient Representative
• Kristina Wanyonyi-Kay, Research Programme Leader, THIS Institute




16:20 - 16:30 Close Day 1
Malte Gerhold, Director of Innovation and Improvement, Health Foundation

Please share your insights on social media using #THISspace2023
09:00 - 09:10 Welcome
• Kamran Abbasi, Editor-in-Chief, BMJ

09:10 - 09:55 Future NHS workforce
In June 2023 the government set out its landmark NHS workforce plan that will set the direction for decades to come. But what will it take to make the health service an attractive place to work, and how can healthcare improvement research play a part in it?
• Keynote: Kevin Fong, Consultant Anaesthetist, University College London Hospital
• Alison Leary, Director, The International Community Nursing Observatory
• Kiran Patel, Clinical Lead, Coventry and Warwickshire ICS
• Mary Dixon-Woods, Director, THIS Institute




09:55 - 10:05 Lightning talk: Debbie Clark, University of Leeds
Keeping it real: what really happens during intravenous (IV) medication administration in different healthcare contexts

10:05 - 10:55 Improving healthcare and addressing environmental sustainability
• Natalia Kurek, Deputy Director of Clinical Transformation and Engagement, Greener NHS
• Mahmood Bhutta, Professor of Sustainable Healthcare, Brighton and Sussex Medical School
• Federica Pascale, Associate Professor in Architecture and Architectural Technology, Anglia Ruskin University
• Kurannen Baaki, Senior Lecturer, School of Civil Engineering and Built Environment, Liverpool John Moores
• Manraj Phull, Chief Sustainability Officer’s Clinical Fellow, Greener NHS
• Tara Lamont, Fellowship Senior Advisor, THIS Institute






10:55 - 11:05 Lightning talk: Patrick Burch, University of Manchester
The performance of continuity in a fragmented primary care system

11:05 - 11:55 Communicating evidence to healthcare decision-makers
To what extent do senior healthcare decision-makers use research evidence and what influences the extent to which they engage?
• Sonja Marjanovic, Director of Healthcare Innovation, Industry and Policy, RAND Europe
• Jean-Frédéric Levesque, Chief Executive, New South Wales Agency for Clinical Innovation
• Stella O’Brien, Patient representative
• Asutosh T. Yagnik, Non-executive Director, Board of the Clatterbridge Cancer Centre
• Graham Martin, Director of Research, THIS Institute





11:55-12:25 Inclusive research practice
Panel discussion exploring practical examples of inclusive research practices and how different methods can support the inclusion of seldom heard people.
• Oli Williams, Lecturer at King’s College London and THIS Fellow
• Lynn Laidlaw, Patient and Public Contributor and Patient Researcher
• Kiri Dargaville, Research Engagement and Involvement Adviser, THIS Institute
• Tony Curran, Senior Research Engagement and Involvement Manager, THIS Institute




12:25 - 12:30 Close of THIS Space
Mary Dixon-Woods, Director, THIS Institute

12:30 - 13:00 Meet the speakers
For participants to informally meet one another as an online version of networking. It provides delegates a second chance to engage with speakers, ask a question, or make a comment.